Only 37% of small businesses outsource both accounting and IT services. These are the most popularly outsourced processes for small businesses. Are you outsourcing your business IT needs? If not, you could leave your business vulnerable to cybercrime and costly downtime. Not convinced you need IT consultant services?
Read on to discover the benefits before making your choice!
Reduced Downtime
Your small business may still rely on the break-fix method when there are problems. This process involves waiting for an IT issue, then pausing processes to find a solution. The break-fix method can cause costly downtime.
Your employees will have to wait for a solution before they can return to work. You may need to use trial and error to find the right solution.
During this time, your customers may grow frustrated. They expect immediate responses when they need help. The longer they have to wait, the more likely they’ll take their business elsewhere.
Requesting small business IT services can save you valuable time. Choose a company that uses a preventative approach.
They’ll audit your current IT infrastructure to find bottlenecks. Instead of waiting for problems to arise, they’ll offer solutions you can apply now. Improving your IT infrastructure could help you avoid future problems.
You can minimize downtime and boost your team’s productivity. Customers will notice you’re operating more efficiently. Boosting customer satisfaction rates could help you gain loyal customers.
Immediate Responses
The best managed IT companies remain available 24/7. If there’s an issue, you won’t have to wait for help. The longer you wait, the more downtime will hurt your business.
Your IT specialist’s immediate response can free up your internal staff. They’ll help with:
- Everyday IT administration
- End user management
- Security-related issues
- Backup and recovery objectives
Their on-demand solutions will ensure someone takes immediate, corrective action when required. Your specialist will check backups daily. If there’s an issue, their remote access tools will ensure fast responses.
Ask each company about their process. How will you submit a ticket when you need help? Understanding their process will ensure they work efficiently.
Cut Costs
Hiring a full in-house IT team can be costly. You’ll have to spend money on:
- Vetting and selecting applicants
- Hiring and onboarding a new employee
- Employee training
- Purchasing new hardware
- Benefits and other overhead costs
You can save money by outsourcing your information technology needs. Your managed IT service provider will work remotely. You won’t have to worry about the cost associated with hiring a new employee.
Instead, you can spend this money on growing your business. Your IT specialist can even help you find effective ways to utilize your IT budget.
They can help you determine which software and hardware upgrades to make. Otherwise, you could waste money on upgrades you don’t need.
Choose a company that will customize its IT services based on your needs. These teams customize packages for each client based on specific goals. They’ll ensure you better apply your IT budget where it’s needed most.
Improved Security
Hiring a managed IT service provider will allow you to safeguard your business and customers. Already, 70% of consumers believe businesses aren’t doing enough to secure their private data.
By 2025, the financial impact of cybercrime could reach $10.5 trillion. Nearly 60% of consumers will avoid a business that was attacked in the past year. They may tell friends about the hack, affecting your brand’s reputation.
You’ll lose current and future customers if your business falls prey to a cyberattack. Request business IT cybersecurity services before that happens.
Don’t assume your small business is safe. Instead, consult an IT expert and cybersecurity specialist.
As hackers grow smarter and more resilient, your outdated security measures may prove ineffective. Your IT specialist will update your security measures regularly. Discuss:
- Firewalls
- Two-step factor authentication
- Network monitoring
Your IT provider can use artificial intelligence to detect vulnerabilities, viruses, and attacks. Their backup and disaster recovery services can minimize downtime. If there is an attack, they can get your business back up and running as soon as possible.
Requesting these services will give you and your customers peace of mind. Consumers will feel more confident in your company. You’ll have an easier time retaining customers, improving your ROI.
Experience and Expertise
You may struggle to make informed decisions regarding your company’s IT needs if you’re too close to it. If you lack relevant experience, you may make uninformed decisions. Instead, consult a managed IT provider.
Leverage their experience and expertise. They’ll help you make informed decisions based on your goals.
For example, they can help you keep up with federal and state regulations. Relying on their expertise will ensure you remain compliant. You can avoid hefty fines by keeping up with new regulations.
Choose a company that has expertise in multiple areas. Their services may include:
- Professional and VCIO services
- Cloud and device services
- Security and business continuity services
- Proactive managed IT services
You can ask for help from an expert based on your project or needs. You won’t have to research multiple companies if you need help with different IT services.
Keep Up With Trends
The best IT specialists keep up with new industry trends and IT solutions. Keeping up with these trends can help you discover new ways to increase efficiency. For example, you can modernize your workforce technology to improve your ROI.
They can give your business a competitive advantage. If you fall behind within your industry, customers will take notice. They may decide to choose one of your competitors over your brand.
Choose Small Business IT Consultant Services
Don’t leave your business vulnerable to costly downtime or a cyberattack. Instead, request professional IT consultant services. An experienced managed IT provider can set your business up for long-term growth and success.
Look no further for small business IT services! Servicad is a growing IT consulting firm. We specialize in computer system support and network management.
Rely on our customizable services and innovative IT solutions. We’ll help your business remain ahead of the curve. Contact us today to request our business IT services!
