service-desk

SERVICE DESK

Your business is in safe hands thanks to our trusted, friendly and caring technicians. As Information Technology systems grow more advanced, more intricate and more complex, many organizations are finding that the traditional reactive approach to IT management isn’t enough anymore. With a professionally-staffed Help Desk and powerful remote access tools, Servicad can offer cost-effective IT management services to keep your systems secure and up-to-date, resolve user problems and provide you with on-site support whenever you need it. That’s what sets us apart!

Boost Your Team

Looking for the ultimate dream team? With all the right tools and high-level expertise at your disposal your dream project can become a reality. From software installations to remote access and network design, no project is too big or small. And, because we know your environment, we can get the job done quickly and effectively, so you can be sure that the solution fits neatly into your overall IT system.

How Can We Help?

Call in anytime to receive remote support from the IT experts at our Help Desk. In addition to supporting most standard office software, we will also liaise with third party vendors to provide best effort support for your specialized applications as well.

  • Serviced Staff: We’ll do everything we can to get an answer to your solution
  • Managed Services: Proactively managed services on a full or partial basis
  • A La Carte: Everything you need at a price you can afford
  • On-Demand: On-site support with flexible availability, when calling in just isn’t enough

benefits

We want you to focus on your business – not IT.  When you choose Servicad as your IT service provider, you’ll get enterprise-class computing capabilities that won’t break the bank. Our friendly and caring technicians believe in building lasting relationships with all our clients and delivering the best possible value.  We’ll always go the extra mile to ensure that you’re 100% satisfied.

  • Real-time alerts
  • Anytime Help Desk support
  • Remote problem resolution
  • On-site support as needed
  • Access to specialized IT resources
  • Outsource all or some of your end user requests to a dedicated team of professionals 

ready to partner with us?

Help is just a click away.

Plan for the future effectively with an accurate assessment of your current I.T.

Access business data anytime, anyplace, anywhere, in the cloud, on the edge.
Recover quickly from online security threats with tailor-made restoration strategies.
Take control of unexpected IT problems and gain peace of mind.

Our experts are here to take care of your IT requests.