IT services

Using IT to Improve your Business Processes

Business Process Management (BPM) is growing in importance as many organizations look for ways to work more efficiently, improve customer service and avoid wasteful spending.  Although BPM is usually thought of as a “management concern,” IT professionals are often heavily involved in these initiatives as well.  That’s because new technology has always played an essential …

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Does VoIP make sense for your business?

VoIP technology — an internet-based alternative to traditional phone services — has steadily been gaining popularity over the last few years, especially with small to medium sized businesses looking to cut back on unnecessary expenses.  With the potential to dramatically cut-costs associated with old fashioned office landlines, VoIP offers many advantages over old fashioned telecommunications.  …

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