IT Service provider

Active Directory Recovery

Most people realize the importance of having a disaster recovery strategy to help bring their systems back online in the event of IT failure.  What most don’t realize, however, is the important role that Active Directory Recovery plays in this process.  Many organizations overlook AD backup as part of their recovery strategy, sometimes because of …

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Get Better Tech Support… By Thinking Like a News Reporter!

When we provide tech support, our goal is always to resolve your issues as quickly as possible.  Of course, when we work with clients who know how to communicate effectively, it can dramatically reduce the amount of time it takes to solve their problems.

Will Your Backup Be There When You Need It?

Many business owners assume that having a backup system in place is all they need to get their system back up and running in the event of a serious system disaster.  This is a mistake!  Not all backups are created equal and using the wrong one could have costly repercussions.

Caring for your Computer: Virtual maintanance

Last week, we gave our readers some quick tips on the kinds of physical maintenance you can do to keep your computer running smoothly.  This week, it’s time to talk about some simple “virtual” clean up procedures that can help extend the life of your equipment.

Caring for your Computer: Physical Maintenance

Whether you’re at home or at work, computers are a big investment, so it’s important to take good care of them!  To help you prolong the life of your desktop, we’ve prepared a quick list of computer care tips.  First up: physical maintenance!

Keeping Your Inbox Safe

Spam filters can drastically increase your email security but they aren’t fail proof.  No algorithm can completely eliminate the possibility of a malicious message making its way into your inbox.  When this happens, you are the last line of defense against fraudsters, viruses and malware.

What Should You Expect From an IT Audit?

Most businesses depend on a delicate ecosystem of network connections to support their daily business operations. Unfortunately, it doesn’t take much to disrupt the balance of these environments; a tidy and carefully cultivated garden can easily turn into an overgrown tangle if you don’t keep an eye on things.

Using IT to Improve your Business Processes

Business Process Management (BPM) is growing in importance as many organizations look for ways to work more efficiently, improve customer service and avoid wasteful spending.  Although BPM is usually thought of as a “management concern,” IT professionals are often heavily involved in these initiatives as well.  That’s because new technology has always played an essential …

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The End of Windows XP

This isn’t the first time we’ve posted about Windows XP’s impending doom, but if you missed the news, this operating system has been scheduled for retirement in early April next year.  For end users, this means that there will no longer be any support available for this operating system and no more updates or security …

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IT security on a shoestring budget

Despite constant reports of online security scandal, it’s still common for small businesses to operate without even the most basic safety measures in place. One common misconception is that there’s no point in trying to secure your network unless you can afford the best security on the market.  In reality, even small and inexpensive protection …

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