Using IT to Improve your Business Processes

Business Process Management (BPM) is growing in importance as many organizations look for ways to work more efficiently, improve customer service and avoid wasteful spending.  Although BPM is usually thought of as a “management concern,” IT professionals are often heavily involved in these initiatives as well.  That’s because new technology has always played an essential …

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The End of Windows XP

This isn’t the first time we’ve posted about Windows XP’s impending doom, but if you missed the news, this operating system has been scheduled for retirement in early April next year.  For end users, this means that there will no longer be any support available for this operating system and no more updates or security …

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The Importance of Mobile Management

The workplace is changing; becoming more flexible, more virtual and more mobile.  Many organizations have embraced this trend, citing improved productivity and worker satisfaction as some of the main reasons to promote remote working arrangements and other mobile practices.  But (as with any new technology) successfully introducing new mobile devices into the workplace can present …

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Building it Right the First Time – IT planning

In the past, most organizations built their IT networks one component at a time, based on whatever business requirements seemed urgent at any given moment.  But as the demands of maintaining an effective IT system grow increasingly complex, more and more organizations are beginning to understand the importance of taking a planned and logical approach …

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The Challenges of IT Consolidation

IT consolidation is all about downsizing, centralizing and simplifying your IT infrastructure.  This is usually accomplished by: Standardizing all of your equipment and software Physically shifting equipment in remote offices to one main data centre Virtualizing IT resources (cutting back on the amount of equipment you need to do the things you do)

Is the Cloud Safe?

Businesses of every size are beginning to see the advantages of cloud computing.  The cloud can offer access to enterprise-level IT capabilities, incredible storage space and cost-effective pricing.  Even so, the idea of hosting data and virtualized resources online is often met with apprehension. Conventional wisdom dictates that if you want to keep your private …

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Why use email archiving?

Email is one of the primary ways that most businesses communicate.  As a result, it’s also one of your most valuable — and vulnerable — informational resources.  Corporate emails may contain intellectual property, sensitive data, and essential paper trails for litigation, so Canadian organizations are legally obligated to protect and maintain these important records.