Question of the Month – February 2017

Question: Why does my wireless connection keep dropping?

Answer: There’s nothing worse than attempting to work on a wireless network that has an unstable signal. Of the various issues that can explain why a wireless connection keeps dropping, three, in particular, stand out, and should be your first port of call when troubleshooting issues with your Wi-Fi.

Interference from other devices
There is a strong possibility that the radio signals that emit from other electronic products, such as smartphones, Bluetooth devices, or household appliances like vacuum cleaners, are interfering with your Wi-Fi signal. If you experience this issue on a regular basis, consider making some adjustments to your Wi-Fi radio settings.

The Wi-Fi network range is insufficient
Wi-Fi connections frequently drop if they are on the periphery of a networked wireless signal range. The further they are from the main signal, the more unreliable they will be and the more frequently you will experience a dropped signal. Sometimes, solving the issue can be as simple as relocating your computer or device or purchasing a booster device. If those options fail, consider upgrading your router or antenna to achieve a stronger signal transmission.

An overloaded access point
Connections may drop if an access point becomes too overloaded. This issue is particularly common when the user is engaged in resource-heavy tasks such as online gaming or transferring large files from one device to another. If the routers become overloaded with large amounts of data, they may fail. It is also possible that routers can overheat. To avoid this problem, ensure that the router is located in a position in which it receives sufficient airflow. In some cases, you may need to upgrade your router to a more sophisticated model that can better respond to your usage needs.