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Question of the Month – October

Question: I’ve lost the password to one of my Windows 10 accounts, how can I reset it?

Answer: There are a few ways you can reset your Windows 10 passwords; however, the two most effective approaches are to log into an alternative account or to create a password reset diskette beforehand. Let’s take a look at each of these in turn.

Option A: Log into an alternative account
If you have different accounts with administrator rights or do not log into your computer using the administrator account, you can follow the steps outlined below to reset the password for your other account:

  1. Boot up the computer in safe mode to access the option to select which account you want to use. Select the Administrator account and, if prompted to input a password, try hitting Enter on the keyboard, leaving the password box empty. If this is unsuccessful, try entering passwords that you may have used in the past. If this doesn’t work, try Option B.
  2. When you have logged into the Administrator account, navigate to Control Panel > User Accounts. Select the account that you want to change the password for and hit enter.

Option B: Create a password reset diskette (this option needs to be done prior to losing the password)
If you use Windows XP, you can make use of the “Prevent a forgotten password” functionality to generate a password reset diskette that you can later use to recover forgotten passwords.

  1. Connect a USB flash drive to your computer.
  2. Navigate to the User Accounts utility in the Control Panel. Select the “Create a password reset disk” option to generate a password reset disk. You can then use the disk created to recover the forgotten password. If you use Windows 10, you can locate the Create a password reset disk option by typing “Password reset” in the search box.